GDPR Compliance

Legal Basis for Processing

We process personal data under the following legal bases: contractual necessity for service delivery, legitimate interests in maintaining care records and improving service quality, legal obligations related to animal care documentation, and consent for optional communications.

Data Subject Rights

Under UK GDPR, you have the right to access your personal data, rectify inaccurate information, request erasure subject to legal retention requirements, restrict processing in certain circumstances, object to processing based on legitimate interests, and receive data in portable format where applicable.

Data Protection Officer

For data protection enquiries, contact our data protection officer at [email protected]

International Transfers

We do not transfer personal data outside the United Kingdom. All information is stored and processed within UK jurisdiction under UK GDPR standards.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Data Breach Notification

In the event of a data breach likely to result in risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, in accordance with UK GDPR requirements.

Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Contact details available at cyto-dax.com

Policy Updates

We review this policy annually and update it when processing activities change. Material changes will be communicated to active clients via email.